Senior Sales Executive

Overview

Rattan Direct, a leading UK home and garden furniture company, are looking for a dynamic Senior Sales Exec to proactively drive inbound and outbound sales to support the company’s sales targets and strategy. The Senior Sales Executive will be required to cover all aspects of the sales process from generating to converting sales.

You will be reporting to the Head of Sales and Marketing and the ideal candidate will have experience in a retail environment. You will set the standard for sales performance and will develop new and monitor current strategies, always looking to improve sales and performance. You will monitor current trends and competitors to strive for operational excellence – keeping the customers’ needs at heart whilst maintaining company profit margins.

Responsibilities

Responsibilities:

• Deal with inbound sales queries via email and phone
• Set and enforce company standards for quality of service
• Identify prospects through cold calling, networking and customer referrals
• Analyse sales metrics to determine success of strategies
• Employ knowledge of products and services in providing appropriate response to client enquiries
• Assist with the resolution of customer issues or complaints
• Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests
• Provide cover for customer service agents

Additional education

• Diploma or degree in sales and marketing or related field.

Experience

Additional experience

Key Requirements:

• 2 years’ experience in a retail sales role
• Experience selling outdoor furniture is ideal but not essential
• Exceptional Customer Service skills
• Exhibit a growth mindset
• Effective communication skills – written and verbal

Additional skills

• Ability to clearly communicate technical information verbally and in written form, and present information in meetings and to groups.
• Must have good sales and negotiation skills.
• A positive, confident, and proactive attitude.
• High level influencing and communication skills.

Terms and conditions

If you meet the above criteria kindly apply through the link below.

https://assessment.testgorilla.com/testtaker/publicinvitation/2e10a9a0-7fd3-4898-8d2e-9647c66e9e24.

Applications should be sent by 3rd March 2023.