RECEPTIONIST/OFFICE ASSISTANT

Overview

The Administration Assistant will work closely with the all teams to provide efficient administrative services to the business. The Admin Assistant will also work as a Receptionist to the company.

Responsibilities

• You will answer and direct visitors and phone calls to relevant members of staff; Processing and directing mail and incoming packages or deliveries.
• Deliver excellent experiences to our walk-in guests, greet visitors and direct them, engage, answer and resolve any enquiries that they have.
• Entirely responsible for replenishing and taking stock of office supplies and inventory
• Being a point of contact for a range of staff and external stakeholders
• Ensuring that all visitors and staff adhere to and observe all COVID regulations as provided by the Ministry of Health
• Prepare and collate all documents for opening client files and opening the files.
• Overseeing the attendance register and preparing a report
• Being proactive & always willing to do more

KEY PERFORMANCE MEASURES

• Ensure 100% efficiency in the office and the warehouse, especially when it comes to opening files and putting together all documents necessary for teams going for deliveries and packing
• Give timely feedback to the various teams
• Quick turnaround times in resolving inquiries and giving feedback
• Consistently follow up with the relevant staff members to ensure all necessary documents are correctly filled and shared in a timely manner.

Additional education

• Bachelor’s Degree/Diploma in Admin/Front Office, Customer service Experience or related field.

Experience

Additional experience

• Proven experience as an Front office & Office Admin Assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize
• Attention to detail and problem-solving
• Excellent written and verbal communication
• Strong organizational skills with the ability to multi-task
• Great filling & records keeping and database management

Additional skills

• Vibrant personality
• Pro-active & takes initiative
• Creative & Results oriented
• Must be very keen to detail
• Must be strong in making follow
• Excellent communication
• Team Player.

Terms and conditions

Please note, the candidate must be available immediately to take up the position

Applications are to be submitted to HR@wwm.co.ke; before 10th November 2023