RECEPTIONIST

Overview

Our client,in the Cleaning and Fumigation industry, is looking for a Receptionist.

Responsibilities

• Receiving and signing in guests, and providing them with the required
  information on products and services.
• Receive and handle bookings and inquiries by email, telephone, or
  walk-ins within a timely manner.
• Receive feedback from guests using the facilities, and address
  their requests, inquiries, or concerns.
• Preparing reports on various matters as reported at the reception
  such as complaints, suggestions, and concerns, and communicating them to
  the responsible Managers.
• Make and receive all telephone calls and provide callers with
  necessary information and assistance.
• Function as a center of information for guests and staff.
• Keep abreast of attractions, current promotions, and events to
  provide information to members and guests on request.
• Ensure the front desk is always clean and tidy

Additional education

• Minimum of a Diploma in Business Management or its equivalent
• Certificate in Public Relations – added advantage

Experience

Additional experience

• A minimum period of two (2) years of relevant work experience;
• Should have at least 3 years of experience in front office
  operations

Additional skills

Competencies

• Proven experience in customer service, office management, or
  administrative roles.
• Strong communication skills, both written and verbal.
• A person of high integrity, exceptional interpersonal skills and a
  professional demeanour.
• Proficiency in office software, including Microsoft Office Suite.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks, prioritize effectively, and work
  under pressure
• A strong personal faith in Jesus Christ and a commitment to living
  out Christian values is a plus.

Terms and conditions

Suitably qualified candidates should submit their applications by 21st November 2023 to careers@colnet.co.ke.