Public Engagement Assistant (Alumni Coordinator)

Overview

U.S. Mission: Nairobi

Announcement Number: Nairobi-2022-103

Position Title: Public Engagement Assistant (Alumni Coordinator)

Opening Period: 02/22/2023 – 03/08/2023

The U.S. Mission in Nairobi is seeking eligible and qualified applicants for the position of Public Engagement Assistant (Alumni Coordinator).

Responsibilities

• The Alumni Coordinator works under the direct supervision of the Emerging Voices (EV) Specialist (or PAO designee), and has no supervisory responsibilities.
• Plans, develops and coordinates the Mission’s alumni programs for Emerging Voices exchange alumni, including youth and communities that are not included in traditional U.S. diplomatic engagement, such as civil society groups and populations vulnerable to extremist appeals, as well as alumni engagement with Established Opinion Leaders exchange alumni, including influential individuals and institutions such as think tanks, syndicates, labor unions, professional associations, civil society, cultural organizations, prominent academics, and professional training institutions.
• Designs, plans and implements a broad range of activities to maintain contact with alumni of all EV and EOL activities and initiatives.
• Develops a strategy for engaging alumni over the long term, and analyses the effectiveness of various exchange programs based on Mission goals and recommends adjustments accordingly

Additional education

• University degree in international relations, communications, business administration, marketing, public relations, or local equivalent is required.

• English Level IV (Fluent, Speaking/Reading/Writing) is required. (This may be tested). Kiswahili Level IV (Fluent, Speaking/Reading/Writing) is required

Experience

Additional experience

• A minimum of three years of progressively responsible experience in a multilingual, multicultural, or multinational work environment is required, with project management, marketing, public relations, communication, or education duties as a significant part of the job.

Additional skills

JOB KNOWLEDGE:

• Detailed knowledge of U.S. foreign policy and American interests as they apply to Kenya and especially to the EV and EOL sectors is required. General knowledge of USG and DOS structure, as well as of ECA and other PD bureaus within the Department, is required. Detailed understanding of the full range of PD tactics and tools designed to engage EV and EOL audiences, and general knowledge of cross-cultural communications, is required. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.
• A thorough understanding of the attitudes and preferences of the EV and EOL audience sectors in Kenya, including the regional, ethnic, social, cultural, linguistic and other factors and institutions that shape those attitudes, is required. Detailed knowledge of Kenyan secondary education, exchanges, and youth programs is required.
• Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the EV and EOL sectors, in Kenya is required. Knowledge of latest trends in audience engagement is required. Understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the Kenyan communication landscape is required; knowledge of PD engagement tools, related policies and procedures for each is required.

SKILLS AND ABILITIES:

• Analytic skills: Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move Kenyan attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through alumni outreach and programming; identify, analyze, predict and continually assess EV and EOL audience attitudes; and evaluate the impact of projects and modify approaches for best outcomes.
• Communication / Interpersonal skills: Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports and contributing material for publication, must be able to tailor communications to fit formal and informal situations and different ethnic, religious and linguistic cultures. Must be able to brief on a variety of issues for public programs.
• Management skills: Strong management skills are required, including the ability to develop and oversee project budgets. Must be able to negotiate agreements with partner institutions and manage their fulfillment.
• Technical skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software, and PD-specific software, databases, and reporting tools is required. Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation, and basic photo and video tools. Must have good numerical skills to be able to develop and manage projects and monitor grant budgets; must be able to develop descriptive statistical analysis of target audience segments and impact of EV exchanges activities and initiatives.
• Availability: Must be available to travel throughout Kenya to support alumni projects and activities.

Terms and conditions

EQUAL EMPLOYMENT OPPORTUNITY (EEO):

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Interested candidates to click the link to apply before 8th March 2023

https://erajobs.state.gov/dos-era/ken/vacancysearch/searchVacancies.hms