People Operations Officer

Overview

The People Operations Officer is responsible for supporting the People Operations Department within LIFT Project through the provision of human resource generalist functions.

• 1 Year renewable contract based on performance.
• Male applicants are highly encouraged to apply.

Responsibilities

HR ADMINISTRATION

• Employee Records - Maintain and update employee files; both on hard and soft copies and ensure the employee register and HRMIS is always updated.
• Contract Management - Preparation and issuance of employee confirmation letters and renewal letters
• Support in conducting exit interviews and manage the exit process including issuing certificate of service, working closely with the People & Culture Manager.
• Leave Management - Regular updating of the leave register working closely with the Cluster Office Administrators
• Liaise with the cluster offices and other departments in the preparation of annual leave planners.

RECRUITMENT

• Support the People & Culture Manager to adequately fill roles within agreed timelines as guided and ensure new joiners submit required placement documents.
• Shortlist applications and conduct preliminary interviews and screen applicants for basic compliance as assigned.
• Schedule interviews and follow up with Line Managers to provide feedback on each candidate then prepare the recruitment report for approval.
• Ensure all recruitment policies, procedures and techniques are adhered to.

COMPENSATION AND BENEFITS

• Ensure timely inclusion and removal of employees in the relevant benefits schemes
• Support the People & Culture Manager in preparation and timely submission of monthly payroll schedules.
• Update the monthly payroll with the details of new employees, promotions and exits, while ensuring accuracy of data.
• Ensures that all payroll changes are authorized prior to implementation.

PERFORMANCE MANAGEMENT

• Support the People & Culture Manager to implement the performance management process as per performance calendar and timelines.
• Responsible for maintaining accurate performance management records both electronically and hard copies on staff files.

LEARNING AND DEVELOPMENT

• Conduct new staff onboarding working closely with the People & Culture Manager
• Assist in identifying training needs within LIFT Project
• Assists in the co-ordination of skills audits & learning and development initiatives to address competency gaps and skills needed within the organization.
• Responsible for maintaining accurate training records.

EMPLOYEE RELATIONS AND WELFARE

• Assists the People & Culture Manager in drafting summaries of hearing proceedings.
• Assists the People & Culture Manager in providing guidance on HR policies to line managers and employees, so as to ensure that employment conflict is effectively managed.
• Liaise with Staff Welfare representatives across the LIFT cluster offices for the co-ordination of staff welfare initiatives across the offices.

GENERAL

• First point of contact - support employees on a day-to-day basis and answer questions about benefits, BOMA policies etc.
• Work with the People & Culture Manager in ensuring employees are engaged by having a good employee experience.
• Support the development and implementation of HR initiatives
• Coordinate and participate in HR audits when called upon
• Coordinate and complete adhoc HR projects as and when they arise.

Additional education

• Bachelor’s Degree in Business with a focus on Human Resources, Business Management or Business-Related Course
• Postgraduate Diploma in Human Resources or CHRP will be an added advantage
• Member of IHRM

Experience

Additional experience

• At least Four (4) Years progressive HR Generalist Experience

Additional skills

• Excellent Planning & Organizing/Work Management Skills
• Structured thought process and attentive to detail
• High Integrity, Confidentiality and Tact capabilities
• Ability to work under pressure, meet deadlines and work in a fast-paced environment
• Results driven and goal focused
• Self-motivated and proactive
• Excellent communication and interpersonal skills
• Excellent Teamwork/Collaboration ability
• Proficient computer skills
• Sound core knowledge of applicable labour laws legislation
• Change Agent, Problem Solving / Judgement skills
• Conversant with HRMIS systems

Terms and conditions

All applications to be submitted before 31st October 2022.