GENERAL MANAGER

Overview

Our client is a leading multinational logistics company seeking a seasoned General Manager to lead our Mombasa operations. As a key member of our Kenyan leadership team, you'll be responsible for overseeing all aspects of our business unit, ensuring we meet budget targets and deliver exceptional customer service.

Responsibilities

Key Responsibilities:

• P&L and Service Quality:

Achieve budget goals for Warehousing, Corridor & Projects; develop business growth and new client acquisition; oversee branch administration.

• Business Development:

Manage projects, transit solutions, and transport; monitor services for customer satisfaction; ensure statutory compliance.

• Resource Management:

Meet labour, equipment, and investment needs; maintain relations with strategic partners (KPA, KRA, etc.); plan and oversee daily operations; prepare annual budgets; handle collections and dispute resolution.

• Team Management:

Ensure staff welfare, safety, and environment; advise on strategic matters; set goals for service quality and cost control; assess team performance; ensure adequate HR resourcing; conduct operational meetings.

• Operational Management:

Manage operational files and profitability; achieve KPI targets; supervise Mombasa depots and warehousing; manage commodity trading; maintain corridor matrices; coordinate movements; negotiate transport rates; manage COLOG and Demurrage risk.

• Client Management:

Maintain operational relationships with clients; handle instructions and communications; validate tariffs and quotations; address operational issues; support credit control.

• Management Reporting:

Prepare monthly reports;Participate in Quarterly Business Reviews and ComEx; alert on significant issues; inform management of relevant business information; propose solutions to operational issues.

• Working Relationships:

Internal: Chief Finance Officer - Kenya, Heads of Support Functions, Heads of Departments, Other Business Units, Network Corridor Offices

External: Clients, Government Agencies (KPA, KRA, KRC), Third-Party Stakeholders (Shipping Lines, Transporters)

Additional education

• Master’s degree in Business Administration.
• Certification in Clearing and Forwarding.
• Added advantage: Certification in Accounting or Finance.

Experience

Additional experience

• Minimum 10 years in a busy logistics environment.

Skills

• Problem Solving

Additional skills

• Proficiency in using relevant logistics software and enterprise resource planning (ERP) systems.
• Strong analytical skills with the ability to interpret data and identify trends.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Adaptability and willingness to learn new things.
• Excellent written and verbal communication skills with the ability to present information clearly and concisely.
• Strong negotiation and interpersonal skills to build and maintain positive relationships with clients, government agencies, and external partners.
• Excellent written and verbal communication skills with the ability to present information clearly and concisely.
• Strong negotiation and interpersonal skills to build and maintain positive relationships with clients, government agencies, and external partners.

Terms and conditions

All applications should be made on or before 22nd July 2024 through cvs@bridgetalentgroup.com with the job title as the subject line.