Dispatch Supervisor- Manufacturing

Overview

Department/Section: Supply Chain

Direct report: Operations Manager

Supervises: Outsourced Dispatch Team, loaders, drivers, dispatch Clerk, Invoicing Clerk, and all other employees attached to the jurisdiction.

Job Purpose:

To lead in dispatch execution of finished goods to customers in an efficient manner to meet the loading and truck turnaround time.

Responsibilities

Primary Responsibilities:

Dispatch

• Prepare dispatch plans and ensures that such plans are executed within the set time.
• Undertake proper route planning to ensure that dispatch vehicles are fully utilized and attaining maximum trips daily.
• Participate in stock take exercises as per the plan and deliver timely accurate reports.
• Attend to customers own collection of goods and urgent orders to ensure loading is done as planned and within the shortest time possible.
• Strictly ensure goods are loaded as per the delivery and loading list and highlight any irregularities noted during the dispatch/loading process.
• Liaise with various transport service providers where need be to ensure that company dispatch activities continue as expected while outsourced vehicles are properly handled with various employees.
• Supervises the raising and issuance of both invoice and delivery notes as executed by invoicing clerks.
• Supervises off-loading of goods received from Customers for quality issues, samples and any other reasons.
• Monitor outsourced Service provider activities and escalates any issues that need immediate management action.
• Ensure goods count is taken for each loading before dispatch and confirm that total products loaded tally before release of goods.
• Dispense fuel to all delivery trucks while keenly monitoring consumption and highlighting any deviations noticed on expected fuel consumption per truck.
• Take full charge of the Dispatch Yard, monitoring vehicle and people movements while at the same time enforcing safety policies at the area.
• Any other duties as may be allocated by management from time to time

Self-Management

• Support and ensure compliance with Health & Safety regulations, Quality and Environmental standards, and all other Company policies and procedures
• Support encourage and develop team and take ownership for team cohesion
• Proactively contribute to creating a good team atmosphere
• Anticipates and overcomes obstacles.
• Makes useful links to arrive at insightful plans and solutions
• Embraces personal challenge, Confident and rounded thinking
• Be resilient, optimistic and open to change
• Has an Adult: Adult, collaborative approach to others
• A self-starter, motivated and able to positively motivate others
• Focused and target driven with a positive, can-do attitude

Additional education

• Bachelor’s Degree/Diploma in Supply Chain, Procurement, Logistics or any other business-related field
• Relevant training in logistics and/or transport operations.

Experience

Additional experience

• Minimum 3 years of experience in a busy logistics environment
• Experience working in dispatch at a manufacturing set-up
• Managing drivers, turn boys and general unskilled workers

Additional skills

• Good communication and interpersonal skills.
• Independent, can work with minimum supervision.
• Computer literacy is a requirement

Terms and conditions

Applications should be submitted by 27th December 2022