Visa Assistant (Immigrant)

Overview

Position Title: Visa Assistant (Immigrant)

Opening Period:11/08/2022 – 11/23/2022

Series: FSN - 1415

Salary/Grade: Position Grade: FSN-7; FP-7

Who May Apply: All Interested Applicants / All Sources

Duration Appointment: Indefinite subject to successful completion of the probationary period

Summary:

The U.S. Mission in Nairobi is seeking eligible and qualified applicants for the position of Visa Assistant (Immigrant).

Responsibilities

Duties:

The job holder will screen and prepare Immigrant Visa (IV) applications according to complex set of laws and procedures. Procedures are standardized and policies are clearly defined. The jobholder will file and track the status of cases through a computerized system, print visas, and perform quality checks on all documents. The position also involves translation duties, frequent public interaction, the handling of sensitive personal information, drafting letters, email correspondence, and the use of multiple computer databases and applications. He/she assists the Fraud Prevention Unit (FPU) on cases requiring further questioning or follow-up. The jobholder maintains a strong working knowledge of consular district geography, including cultural considerations for the six designated countries (Kenya, Burundi, Uganda, Eritrea, South Sudan and Somalia) for which U.S. Embassy Nairobi processes IV/DV cases. The incumbent reports to and is supervised by the LES supervisor of the I/DV Unit.

Additional education

• A high school certificate and Completion of minimum two years of college studies is required.

Experience

Additional experience

Job Knowledge:

Experience in an office environment handling administrative duties and dealing with customer service.

Additional skills

LANGUAGE: English Level IV (Fluent, Speaking/Reading/Writing) is required. (This may be tested). Level IV proficiency in one of the languages of interpretation, including Kiswahili, Somali, French and /or Kirundi (Fluent, Speaking/Reading/Writing) is required

Terms and conditions

• EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
• Applications should be submitted by 23rd November 2022
• Interested candidates for this position must submit their application to the following link for consideration: https://erajobs.state.gov/dos-era/vacancy/viewVacancyDetail.hms?_ref=m0pdtytbpt0&returnToSearch=true&jnum=39844&orgId=25