Project Manager, Enterprise Resource Planning (ERP) Implementation

Overview

About SHOFCO

SHOFCO combats gender inequality and extreme poverty in urban slums by linking tuition-free schools for girls to holistic social services for all. The SHOFCO model elevates girls while connecting community transformation to women's empowerment. Our ecosystem of services enables everyone to reach their full potential. Our holistic services change communities today: we improve health, provide economic opportunity, work to end gender-based violence, and create sanitation systems that offer dignity. Tomorrow, our girls will become next-generation leaders, disrupting the systems that hold poverty in place.

SHOFCO is undertaking a significant Enterprise Resource Planning (ERP) Project. We are seeking a highly proficient ERP implementation professional to lead this project.

Job Purpose

To plan, develop and implement SHOFCO’s fully integrated ERP system. Focusing on working collaboratively with all stakeholders (both internal and external) to ensure the successful delivery of this whole transformation program which will deliver significant organizational improvements. The Project Manager is also responsible for managing relevant changes brought by new systems including business processes and user training. The project manager will coordinate project activities involving cross-functional teams, external resources, and vendors, ensuring that everyone involved is working together to meet project objectives.

Location- Nairobi

Reports to-Chief Financial Officer

Monday – Friday | 8.00 AM – 5.00 PM

Responsibilities

• Manage resources assigned to ERP Project including a budget, and internal and external resources.
• Ensure the project is delivered within the agreed scope, timeline, and budget. Any changes must be subjected to review and documented agreement by SHOFCO and the external ERP implementer.
• Identify and anticipate project and business risk, establish and manage risk mitigation plan and escalate where appropriate
• Collaborate daily with the ERP implementer, including employees, subcontractors, and third-party vendors; drive active participation.
• Work directly with business process owners, establish strong working relationships and ensure satisfaction through the process to post go-live.
• Analyze and guide customer business needs, align with business solutions and best practices.
• Manage/lead engagements, workshops and/or training sessions
• Establish, track, manage, and report on project status, issues, budget and forecast to internal and external stakeholders on a monthly basis.
• Ensure that the ERP team resolve issues and build internal / external relationships to help move the project forward.
• Apply best practices in project management including documentations.

• Provide consistent and periodic status update to the line manager
• Establish an ERP Project Steering Committee and keep them updated on the project status and facilitate periodic committee meetings.

• Serve as the internal central point of communication for ERP Project status, timelines, budget and risks;
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding the ERP Project activities, as required.
• Lead cross-functional teams focusing some enterprise level solutions;

• Ensure ERP system and relevant application are operating at its highest process efficiency.
• Develop and deploy methodologies for User Acceptance Testing (UAT) of Functional Design Documents (FDD).
• Establish best practices and policies for installing, configuring, maintaining, and troubleshooting ERP infrastructure
• Ensure all ERP implementation and post implementation trouble tickets are managed in accordance with internal performance objectives, organizational policies and SLA’s.

• Negotiate with vendors, outsourcers, and contractors to secure ERP infrastructure products and services.
• Monitor project activities and progresses of vendor to ensure compliance with the contract.

• Other duties assigned from time to time.

Additional education

• Bachelor’s Degree in Project Management, Management Information System, Computer Science or related field

Experience

Additional experience

• Strong background in IT and utility industry-specific work, preferably at least 5 years of experience.
• Strong project management experience and/ or PMP certifications is preferred.
• Understanding of business process and re-engineering process
• In-depth knowledge of ERP Software in the areas of customer service, finance, supply chain, grants management, CRM & other project functionalities.
• Knowledge of Dynamics 365 preferred
• Demonstrated track record of successful Project Management on ERP Projects.
• Experience driving enterprise-wide collaboration initiatives

Additional skills

• Working under strict deadlines
• Team-orientated, versatile, personable and flexible.
• Ability to work and deliver under pressure.

Terms and conditions

All applications to be submitted before 6th January 2023.

NOTE TO ALL APPLICANTS

Please be truthful when answering the questionnaire and provide working contacts. All Applicants must provide at least three professional references.SHOFCO is an equal opportunity employer and does not require applicants to pay any fee at whatever stage of the recruitment and selection process. We, therefore, advise the general public to exercise due diligence when applying for employment.

Only shortlisted candidates will be contacted.